To facilitate tracking and expedite your order, items are assigned a Return Material Authorization Tracking number after completing this form. To readily identify your package, please display this RMA Tracking number on the shipping label, and include it on all corresponding documentation.
Separate mulitple emails with a ",". For example [email protected], [email protected]
If known. If purchased from a distributor, please contact the distributor to expedite this repair.
Evolution Inkjet provides a flat rate repair for Ink-Jet Printheads and Ink Systems. We will refurbish your equipment and get it back into service with you as quickly as possible. All this work including parts and labor is covered by one low, flat rate! The anticipated lead time is two weeks from receipt of equipment. A valid purchase order or credit card is required.
Please use the pictures associated with our equipment to help identify your repair.
Please be specific
Compatible with EV1, EV2 & EV3 print modules
Compatible with LX1, LX 2 and EV3 LX print modules
By checking this box, you are authorizing the automatic invoicing of this repair. This excludes cost of freight and delivery that will be prepaid and added unless a collect account is specified. An RMA Tracking No. for the return of this equipment will be given upon completion of this form. The shipped repair must contain the RMA Tracking No. on the Box and Packing Slip.
By checking this box, you are authorizing an RMA Tracking No. for the return of your equipment as a quoted repair. A quote will be emailed within 1 week of receipt of the repair. The repair must contain an RMA Tracking No. on the box and packing slip. The PO must be received within 1 week of the quote or the repair will be returned and a $250 bench fee will be invoiced. The repair will ship prepaid and add unless a collect account is specified.
By checking this box, you will receive an RMA Tracking No. for the return of your equipment for a requested Refund. A refund will be determined after inspection of equipment by a trained Matthews' technician per our policy.
6515 Penn Avenue, Pittsburgh, PA 15206
Total Pre-Approved Repairs: $0.00
Warranty (click to view)
Matthews warrants that the Equipment will be free from defects in material and workmanship for a period of THREE HUNDRED SIXTY-FIVE (365) days from the date of shipment from Matthews to customer.
This warranty is applicable only if the product has had normal utilization within its specifications, has been utilized with Matthews approved parts and supplies, has not been modified or altered in a manner not approved by Matthews, and has been maintained in accordance with recommended maintenance procedures. Matthews liability shall be limited to the repair or replacement of the item in warranty after return prepaid and packaged to Matthews factory or authorized repair facility.
The Equipment will not be returned to Matthews without its written consent. Return of repaired unit to Buyer or the end-user shall be at Matthews expense.
Evolutioninkjet is part of Matthews Automation Solutions, a Matthews International company
We're not around right now. But you can send us an email and we'll get back to you, asap.